Not considered manufacturing defects

• The discoloration of precious metals caused by chemicals, make-up, swimming pools and hot tubs, or bathing.
• Wear over time of prongs and precious metals that may require restoration work as a part of normal wear.
• Bent, caught or worn out prong, allowing stone to fall out or be lost due to normal wear or other damage.
• The loss of a gemstone caused by damage from everyday wear or from other damage.

All fine jewelry can be affected by normal wear, activities or trauma. This is particularly true for rings since hands are regularly used and subject to daily pressure. We do not provide warranties for damage due to normal wear, product loss, loss of stones or theft.

LACE by Jenny Wu reserves the right to refuse sales or cancel orders placed by a customer in violation of the site’s terms or as otherwise determined by Lace by Jenny Wu.

Orders will not go into production without full advance payment by the customer. 

Orders placed during holidays or when there is a high volume of orders can take longer than the allotted time window. 

As 3D printed material is still in its nascency, archival properties of the product materials have not yet been documented.  

LACE by Jenny Wu is not responsible for any damage, discoloration, or change in material properties over time.

This Privacy Policy describes our practices regarding the collection and use of information via our website. In using or purchasing any product through this site, you agree to the collection and use of information as set forth in this Policy. 

We will not sell, share or trade any information you supply to us with a third party. Any information we collect is used to provide you with a better shopping experience and to facilitate us in fulfillment operations.