Our 18K White Gold is Nickel-safe standard, which contains 75% pure gold and 25% of silver and zinc. By limiting the use of nickel, which normally gives gold a whiter look, our natural raw material of 18K White Gold will be slightly yellow. Rhodium plating is widely used for white gold finish. It not only adds the white finish to the gold but also protects and coats a brilliant white, lustrous sheen.

We recommend regular cleaning of your 18K White Gold pieces with a soft 2 layered, jewelry polishing cloth or our non-toxic jewelry foaming cleaner here. This will ensure that your piece will not be overly tarnished (which will then require professional cleaning.)

As with any plated finish, the surface of your piece will wear at a different rate depending on your lifestyle. We provide free one-time rhodium plating service for LACE’s 18K white gold jewelry pieces purchased within one year. After one year, we can also replate your piece for a nominal fee. Please see After Sale Service Guide at the bottom of this FAQ page for pricing.

The pricing on the website is for lab grown diamonds. If you would like pricing for natural, conflict free diamonds, please email us with the request here.

Yes, the only difference between a lab-grown from a natural diamond is its origin. A lab-grown diamond is “grown” inside a lab using cutting-edge technology that replicates the natural diamond growing process. The result is a man-made diamond that is chemically, physically, and optically the same as those grown beneath the Earth’s surface. We typically provide pricing for lab grown diamonds unless otherwise requested.

All diamond rings come with a cherry wood box, diamond certificate (IGI or GIA), and jewelry cleaner.

LACE guarantees your engagement ring and wedding band to be free of manufacturing defects. If you believe your ring has a defect, you are able to send it back to us at any time for an inspection where we will repair or replace your ring as deemed appropriate. 

This warranty does not apply to the replacement of any stones. Manufacturing defects do not include general wear and tear, scratching, discoloration due to contact with harsh chemicals, warped rings or damage due to improper use, cleaning or storage. Any third-party or outside jeweler altering your jewelry will void your warranty with us!

If you have any issues with your LACE jewelry, please contact us here.

TPU (thermoplastic polyurethane) is an industry-standard flexible, rubber-like material that is made from Selective Laser Sintering technology. The material itself is safe and free from toxic properties, therefore typically used in medical applications. Our TPU necklaces are lightweight and comfortable to wear.

Our Gemino and Orbis earrings are produced in nylon 12, a smooth, hard plastic that can be printed with high level of detail. It is extremely lightweight which makes it the perfect material for earrings.

Your TPU necklace can be washed with soap and water to remove light make up and dirt. If your necklace fade over time due to regular wear, you can refresh your necklace by recoloring it. Please check After Sale Service for pricing.

The collection is produced by combining layers of carbon fiber fabrics with PEEK, a high-performance thermoplastic matrix material. This new composite material is lightweight, strong and biocompatible.

PEEK (polyetheretherketone) is a semicrystalline, high-temperature (up to 500° F) engineering thermoplastic often used in medical applications such as bone and cartilage replacement. This material is tough, strong, and rigid and is biocompatible. PEEK can also withstand boiling water and superheated steam.

While all the pieces in our Carbon Collection are made from hundreds of layers of carbon fiber, it can still break with excessive force. It is far more durable than our standard nylon pieces.